Install help

Chat Support
on WordPress.

You will need an active Chat Support trial and access to edit your website. The snippet in your app contains your own widget key.

1. Open your host’s approved site-wide header/footer code tool. Script support depends on your WordPress host and plan.
2. Add your Chat Support snippet to the site-wide footer, before the closing body tag. Avoid editing a theme file that an update can replace.
3. Save, clear any site cache, and test the published site. If your host strips script tags, ask your site administrator to enable an approved custom-code method.

Official WordPress guidance

<script src="https://chatsupport.com.au/cs.js" data-key="YOUR_WIDGET_KEY" defer></script>

Replace YOUR_WIDGET_KEY with the key from your app. Never paste an API key or account password. If your site plan does not allow custom code, check your website provider’s plan requirements before changing anything.